• Student Service and Support Procedures

    • Student attempts to troubleshoot the issue.
      • If appropriate, student may ask for help from a classmate or teacher if time permits.
      • Students should not waste too much class time troubleshooting issues.
      • Students should never attempt to open or tamper with the internal components of the laptop. Doing so will render the warranty void and result in disciplinary action.
    • If the issue is not resolved, the students in the High School should come to the Technology Office.
      • The Technology Office is open from 7:30 a.m. to 3:30 p.m. Monday through Friday. The office is located above the Media Center in the High School.
      • Elementary school students should have their teacher contact the Technology Department for service and support.
    • Students must back up any work saved on the laptop to a storage device prior to delivering the laptop for servicing in the Technology Department.